I-Dispatch Terms and Conditions
These Terms and Conditions outlined below should be read and fully understood before using the i-Dispatch website hosted software, SmartPhone Applications and Mobile Computing Applications. i-Dispatch is a mobile workforce management tool designed for businesses, corporate and government organisations. The i-Dispatch website is owned by IntelliTrac Pty. Ltd a company incorporated in the state of Victoria Australia, having its principal office at 11 Scholar Drive Bundoora Victoria 3083 Australia. ABN 31-238 398-354.
The business name, I-dispatch is a division of IntelliTrac Pty. Ltd. ATF The Calapai Family Trust ABN, 31238398354
i-Dispatch is a registered trademark
Location address, 11 Scholar Drive Bundoora 3083 Victoria Australia landline telephone number, +61 39467 6188 facsimile number and +61 3 94667188
Definitions "Confidential Information" includes all information exchanged between the IntelliTrac and You, whether in writing, electronically or orally, including the Software, but does not include information which is, or becomes, publicly available other than through unauthorised disclosure by the other party. "Data" means any data inputted by you or any users of your smartphone or mobile computing device or any other computer into the Software. "Intellectual Property Right" means any patent, trade mark, copyright, moral right, right in a design, know-how and any other intellectual or industrial property rights, anywhere in the world whether or not registered. "Software" means the i-Dispatch software available (as may be changed or updated from time to time by IntelliTrac) via the Website or any mobile application download. "Website" means the Internet site at the domain www.I-Dispatch.com.au or any other site operated by IntelliTrac. "IntelliTrac" Means IntelliTrac Pty. Ltd ATF The Calapai Family Trust Trading as IntelliTrac a company incorporated in the state of Victoria Australia, having its principal office at 11 Scholar Drive Bundoora Victoria 3083 Australia. ABN 31-238 398-354
1. Overview I-Dispatch is a mobile workforce job dispatch application from IntelliTrac. You understand and agree that the Software licence is provided on a monthly or other periodical prepaid subscription on a per user basis. Users are categorised as Office Users and Mobile Users. An individual licence is required only for each Mobile User. The Software and Website is provided on an "as is" and "as available" basis. IntelliTrac disclaims all responsibility and liability for the availability, timeliness, security or reliability of the Software. IntelliTrac also reserves the right to modify, suspend or discontinue the Software with or without notice at any time and without any liability to you. It is Your responsibility to ensure that Your data is exported to your local personal computer and backed up regularly.
2. Use of Software
You agree that you are responsible for your own communications, internet connectivity, internet fees and mobile data fees and for any consequences thereof.
You agree that you will use the Software in compliance with all applicable local, state, national, and international laws, rules and regulations, including any privacy laws and laws relating to the export of data from your country of business.
You agree that you will not use the Software to upload or distribute any content that infringes upon another party's intellectual property rights or other proprietary, contractual or fiduciary rights or obligations or is unlawful, defamatory, abusive, fraudulent, contains viruses, or is objectionable as may be reasonably determined by IntelliTrac.
You agree that you will not authorize or encourage any third party to use the Software to upload or distribute any content that infringes upon another party's intellectual property rights or other proprietary, contractual or fiduciary rights or obligations or is unlawful, defamatory, abusive, fraudulent, contains viruses, or is objectionable as may be reasonably determined by IntelliTrac.
You agree that you will not tamper with or encourage others to tamper with the Software in order to prevent others from using the Software.
You agree that will keep safe your online username and password and will not disclose it to others.
You agree that you will use the software in accordance with user manuals available online from within the software.
You agree that you must maintain all software including antivirus and spyware on all computers, smartphones and mobile computers using the Software and provide a suitable internet connection.
3. Software Availability and Support
IntelliTrac will aim to provide software availability of 99.97% uptime. However IntelliTrac will not and cannot be held liable for data loss. IntelliTrac will make all efforts to prevent disruptions to the software during normal business hours and during any software any upgrades, however there may be times when the Website and or the Software is inaccessible. Updates and upgrades are scheduled to avoid peak usage times based on Australian Eastern Standard Time Zones GMT+10 or ADST GMT+11. IntelliTrac is committed to providing excellent customer service and we aim to answer most online support issues within 4 business hours GMT+10 AEST or GMT+11 ADST, however, IntelliTrac makes no guarantee on the period of time before support is provided.
In return for a pre-paid monthly fee per user, IntelliTrac will provide the Software on a per user basis. You must pre-pay your monthly user licence fees, you must pay this fee regardless of whether you intend to use the software on each day of the pre-paid monthly period. A credit or refund cannot be claimed if you have not used the software during any portion of the prepaid period. Payment is strictly by an online payment gateway. Payment will start the day that you place this order. The first payment will be a pro-rata charge for the remaining portion of the monthly billing cycle. Billing is generated and payment is due on the first day of each month. If you do not prepay your account when due IntelliTrac has the right to terminate your service within 7 calendar days and without warning. You will be charged monthly in advance. All Software remains the property of IntelliTrac and you have rights to use the Software and access or retrieve data only when your fees are paid in full.
5. Intellectual Property Rights
Intellectual Property Rights in the Software, the Website and any documentation relating to the Software remain the property of IntelliTrac. Intellectual Property Rights in the Data remain your property. You must maintain copies of all Data inputted into the Software. IntelliTrac adheres to its best practice policies and procedures to prevent data loss but does not make any guarantees that there will be no loss of Data. IntelliTrac expressly excludes liability for any loss of Data no matter how caused.
6. Representations and Warranties
You acknowledge that you are authorised to use the Software and the Website and to access the information. If You are using the Software and accessing the Website on behalf of or for the benefit of an organisation then IntelliTrac will assume that You have the right to do so and that the organisation will be liable for your actions or omissions (including any breach of these Terms). The provision of, access to, and use of, the Software is on an "as is, where is" basis and at your own risk. You expressly acknowledge that due to circumstances often beyond the control of IntelliTrac, including (but not limited to) software viruses, power failure, electrical or topological interference, equipment malfunction, tampering by unauthorised persons and the actions and omissions by suppliers of telephone and internet services, the Software may not operate as designed. IntelliTrac does not warrant that the use of the Software will be uninterrupted or error free due to the above factors. It is your sole responsibility to determine that the Software meets the needs of your organisation and its use. IntelliTrac gives no warranty regarding the Software and the Website. Without limiting the foregoing, IntelliTrac does not warrant that the Software will meet your requirements or that it will be suitable for your purposes. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law, including (without limitation) warranties of merchantability, fitness for purpose, title and non-infringement. You warrant and represent that You are acquiring the right to access and use the Software and agreeing to these Terms and Conditions of this agreement for the purposes and on behalf of a business or organisation and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Software, the website or these Terms.
Unless the relevant party has the prior written consent of the other or unless required to do so by law: Each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with these Terms and Conditions. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as stated by these Terms and Conditions. Each party's obligations under this clause will survive termination of these Terms and Conditions. The provisions of the above clauses shall not apply to any information which: Is or becomes public knowledge other than by a breach of this clause; Is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure; Is independently developed without access to the Confidential Information.
8. Limitation of Liability
To the maximum extent permitted by law, IntelliTrac excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of Data, profits and savings) or damage resulting, directly or indirectly, from the use of, or reliance on, the Software. If You suffer loss or damage as a result of IntelliTrac's negligence or failure to comply with these Terms and Conditions, any claim by You against IntelliTrac arising from IntelliTrac's negligence or failure will be limited in respect of any one incident, or series of connected incidents to the balance of your prepaid account. If You are not satisfied with I-Dispatch, your sole and exclusive remedy is to terminate your service.
Your account will be automatically terminated if you do not prepay your account within seven (7) calendar days from when the account falls due. If you breach these Terms and Conditions, IntelliTrac may at its discretion terminate your use of the Software and the Website and may also suspend for any definite or indefinite period of time, your use of the Software and the website and access to any stored data.
10. Entire Agreement
These Terms and Conditions represent the entire agreement between us in relation to the use of the Website and the Software and supersedes any prior agreement, understanding or arrangement between you and IntelliTrac, whether oral or in writing. You may not assign or transfer any rights to any other person without IntelliTrac's prior written consent. If any part or provision of these Terms and Conditions is invalid, unenforceable or in conflict with the law, that part or provision of the Terms and Conditions will be replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of this Agreement will be binding on both parties. If either party waives any breach of these Terms, this will not constitute a waiver of any other breach. No waiver will be effective unless made in writing. A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms
11. Governing Law and Jurisdiction